Shipping policy

ORDER PROCESSING

All orders are processed within 1–3 business days.

For pre-order items, processing begins after the production phase is completed. Please refer to the product page for specific estimated shipping dates.

PRE-ORDER SHIPPING

Some products on our store are offered as pre-order.

For these items:

  • Estimated shipping date will be clearly stated on the product page
  • Orders will be shipped starting from the specified date
  • Production timelines may vary slightly due to demand and manufacturing constraints

By placing a pre-order, you acknowledge and accept the waiting period before shipment.

SHIPPING TIMES

Once shipped, estimated delivery times are:

  • United States: 1-3 business days
  • Europe: 1-3 business days
  • International: 4-7 business days

Delivery times may vary depending on location, customs processing, and carrier delays.

SHIPPING COSTS

We offer free worldwide shipping on all orders.

No additional shipping fees will be charged at checkout.

ORDER TRACKING

All orders include tracking.

Once your order is shipped, you will receive a tracking number via email.

CUSTOMS, DUTIES & TAXES

International orders may be subject to customs duties, import taxes, or other fees depending on the destination country.

These charges are the responsibility of the customer and are not included in our pricing.

SHIPPING ADDRESS

Customers are responsible for providing accurate shipping information.

We are not responsible for delays or delivery failures caused by incorrect or incomplete addresses.

LOST OR DELAYED SHIPMENTS

If your order is delayed or appears lost:

We are not responsible for delays caused by carriers, customs, or external factors beyond our control.

CONTACT

For any shipping-related questions, please contact:

Email: info@crafticaldesign.com